Specialist, Customer Quality Claims
CommScope is hiring a Customer Claims Specialist to manage product quality notifications, RMA returns, and credit management in an electronics manufacturing context. The role involves processing complex claims within SAP and Microsoft Dynamics D365, serving as the central point of contact for internal and external stakeholders. Candidates require 3-5 years of experience in order fulfillment or support and must be comfortable working US CST hours. The role demands high attention to detail and strong analytical skills to resolve customer issues effectively.
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Experience
3-5 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
CommScope is hiring a Customer Claims Specialist to manage product quality notifications, RMA returns, and credit management in an electronics manufacturing context. The role involves processing complex claims within SAP and Microsoft Dynamics D365, serving as the central point of contact for internal and external stakeholders. Candidates require 3-5 years of experience in order fulfillment or support and must be comfortable working US CST hours. The role demands high attention to detail and strong analytical skills to resolve customer issues effectively.
TAL's take
Solid role at a well-established industrial manufacturing company with clear functional responsibilities.
The JD provides an extremely granular list of tasks, responsibilities, and systems (SAP/D365) expected for the role.
Salaries at CommScope
26.9 LPA average
Based on 10 Grapevine salary entries for CommScope.
Engineering
2 - 4 years | 08
10 LPA average
Range: 10 - 10 LPA
Other roles
4 - 6 years | L9
19 LPA average
Range: 16 - 22 LPA
Other roles
6 - 8 years | L9
16 LPA average
Range: 16 - 16 LPA
Other roles
10 - 12 years | L10
37 LPA average
Range: 22 - 53 LPA
Must haves
- Experience in customer claims or order fulfillment
- Proficiency in SAP SD S/4 HANA
- Experience with Microsoft Dynamics D365
- Strong verbal and written communication skills in English
- Ability to work during CST US timezone
- Bachelor's degree
Tools and skills
Nice to have: iso9000.
About the company
Established global infrastructure and connectivity company, fits tier 2 criteria as a large product manufacturing firm.