HES Training Manager
The Training Manager will lead and implement training systems for experience stores in the UAE, focusing on sales performance, product knowledge, and brand experience. Responsibilities include building training frameworks, managing field trainers, analyzing sales performance data, and ensuring content compliance with local cultural and legal standards. The role requires experience in training design, classroom delivery, and cross-functional leadership in a retail or electronics environment. Success is measured by KPIs including store participation, knowledge retention, sales uplift, and customer satisfaction.
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Experience
3-6 years
Function
Human Resources
Work mode
Onsite, United Arab Emirates
Company
Tier 2
What you will work on
The Training Manager will lead and implement training systems for experience stores in the UAE, focusing on sales performance, product knowledge, and brand experience. Responsibilities include building training frameworks, managing field trainers, analyzing sales performance data, and ensuring content compliance with local cultural and legal standards. The role requires experience in training design, classroom delivery, and cross-functional leadership in a retail or electronics environment. Success is measured by KPIs including store participation, knowledge retention, sales uplift, and customer satisfaction.
TAL's take
Regional training role for a retail electronics account with clear KPIs and responsibilities, but at an unknown agency.
Well-defined responsibilities, clear target outcomes, and specific regional market requirements.
Must haves
- Bachelor's degree
- 3-6 years experience in retail, electronics, or training management
- Practical training and classroom delivery skills
- Familiarity with training design frameworks
- Excellent presentation and cross-cultural communication skills
Tools and skills
Nice to have: video editing.
About the company
Unfamiliar company providing staffing or recruitment services, defaulting to mid-tier.