Operations Associate - US
BrightCHAMPS is a global K-12 edtech platform looking for an Operations Associate in Bengaluru. The role focuses on managing daily operational workflows, handling customer escalations, and maintaining quality benchmarks across services. Candidates should have 1-2 years of experience in customer-facing operations roles and strong problem-solving skills. This is an onsite position involving night shifts to support international markets.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
1-2 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
BrightCHAMPS is a global K-12 edtech platform looking for an Operations Associate in Bengaluru. The role focuses on managing daily operational workflows, handling customer escalations, and maintaining quality benchmarks across services. Candidates should have 1-2 years of experience in customer-facing operations roles and strong problem-solving skills. This is an onsite position involving night shifts to support international markets.
TAL's take
Solid role at a recognizable edtech company, though the scope is standard operational support.
The role is clearly defined with specific operational tasks, responsibilities, and performance expectations.
Salaries at BrightCHAMPS
12.7 LPA average
Based on 9 Grapevine salary entries for BrightCHAMPS.
Operations
0 - 2 years | L1
4 LPA average
Range: 4 - 4 LPA
Other roles
0 - 2 years | L1
8 LPA average
Range: 5 - 15 LPA
Product Management
2 - 4 years | L2
13 LPA average
Range: 13 - 13 LPA
Marketing
4 - 6 years | L2
16 LPA average
Range: 16 - 16 LPA
Must haves
- 1–2 years of experience in operations or customer-facing roles
- Strong verbal and written communication skills
- Experience managing difficult conversations and escalations
- Ability to track and maintain quality benchmarks
- Strong problem-solving and process orientation
About the company
Established edtech unicorn with global operations but not a tier-1 flagship company.