Guest Relations Manager
The Spirited Spot is hiring a Guest Relations Manager for their Pune location to manage guest experiences and floor operations. The role involves overseeing reservations, VIP engagement, and complaint resolution to maintain brand standards. Candidates must have prior experience in luxury hospitality, bars, or restaurants. This position offers exposure to premium nightlife operations and growth within an expanding brand.
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Experience
2-5 years
Function
Administrative
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Spirited Spot is hiring a Guest Relations Manager for their Pune location to manage guest experiences and floor operations. The role involves overseeing reservations, VIP engagement, and complaint resolution to maintain brand standards. Candidates must have prior experience in luxury hospitality, bars, or restaurants. This position offers exposure to premium nightlife operations and growth within an expanding brand.
TAL's take
Solid mid-level role at a recognized local hospitality brand with defined operational scope.
The JD is extremely clear on responsibilities, brand expectations, and required industry experience.
Must haves
- Experience in hospitality industry, cocktail bars, or star hotels
- Strong interpersonal and communication skills
- Ability to handle high-pressure operational environments
- Excellent guest relationship management skills
About the company
Award-winning established hospitality and nightlife brand expanding in India.
Posts mentioning The Spirited Spot
The market can pay
I'll share an interview experience which made me think beyond recession A remote, content startup based in Bangalore was actively hiring last year (end of 2022). I applied for role of Enterpreuner in residence (whatever tf it means), mentioned to be 100% remote I reached out to one of three founders, he though pointed out that it will not be remote and I'll have to relocate. Probably a red flag, but didn't see too much into it He loops in second Co founder, who is nice. Shares a plan for interview, with a content assignment (free work?!) and asked my expected salary. Did the assignment, got feedback, not rejected 🤠I asked for 19-22LPA and they agreed. 1. It was more of long form content creation role 2. I did not have formal experience of content, only side projects I had to pull out of the interview due to personal reasons which would have restricted my relocation. But this really made me wonder how much can market give? Now, I am not sure if the startup was really dumb to throw so much money or I was actually very good 🤔
The breadth of things, and the speed at which Jio rolls out successful ventures is crazy!
Has the culture at all Indian companies become toxic because of the bad job market?
The leaders at these companies know that employees have limited avenues to return towards, so they are exploiting the employees? Comments in either case of Yes and No.