Sr. SAP Service Delivery Manager
Jade Global is seeking a Senior SAP Service Delivery Manager to oversee end-to-end AMS projects. The role involves managing cross-functional SAP teams, ensuring SLA compliance, and driving service excellence through ITIL processes. Candidates must have extensive SAP experience and hands-on leadership skills in large-scale engagements. This position is responsible for P&L management, stakeholder communication, and fostering business growth.
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Experience
12+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Jade Global is seeking a Senior SAP Service Delivery Manager to oversee end-to-end AMS projects. The role involves managing cross-functional SAP teams, ensuring SLA compliance, and driving service excellence through ITIL processes. Candidates must have extensive SAP experience and hands-on leadership skills in large-scale engagements. This position is responsible for P&L management, stakeholder communication, and fostering business growth.
TAL's take
Solid tier-2 service provider offering a defined, high-responsibility delivery management role.
The JD provides a highly detailed breakdown of responsibilities across service delivery, team management, and operations.
Must haves
- 12+ years of SAP experience with strong AMS background
- Experience managing large AMS engagements (20+ team size)
- Strong knowledge of SAP ECC / S4HANA landscapes
- Hands-on experience in ITIL-based service delivery
- Excellent communication and stakeholder management skills
Tools and skills
Nice to have: sap btp, ai, automation tools, itil certification, pmp, prince2.
About the company
Established IT services and consulting firm providing enterprise solutions.
Posts mentioning Jade Global
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I am expecting a offer from Jade Global. They will have remote work and package could be 40% more than my current salary. Any idea how the company is ?
Referral required for Jade Global
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Jade Global Company
Hi All, Can anyone tell me regarding Jade global in terms of work culture,flexibility, appraisals,benefits