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HybridMid Levelaerospace

Senior Analyst - Business Process Analysis

Pratt & WhitneyBengaluru, Karnataka, IndiaPosted 20 May 2026

Pratt & Whitney is seeking a Business Analyst to support their CRM harmonization initiative in the aerospace domain. The role involves analyzing user processes, mapping workflows, and facilitating change management for the MS365 CRM transition. Candidates must have 2-5 years of experience in process improvement and strong stakeholder engagement skills. The position is hybrid and based in Bengaluru, focusing on operational standardization.

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Experience

2-5 years

Function

Operations

Work mode

Hybrid, India

Company

Tier 2

What you will work on

Pratt & Whitney is seeking a Business Analyst to support their CRM harmonization initiative in the aerospace domain. The role involves analyzing user processes, mapping workflows, and facilitating change management for the MS365 CRM transition. Candidates must have 2-5 years of experience in process improvement and strong stakeholder engagement skills. The position is hybrid and based in Bengaluru, focusing on operational standardization.

TAL's take

Quality 60/1005/5 clarityTier 2 company

Solid role at a well-known aerospace leader, offering clear operational impact in digital transformation.

The JD provides a very clear, focused set of responsibilities centered on CRM harmonization and change management.

Salaries at Pratt & Whitney

34.0 LPA average

Based on 1 Grapevine salary entries for Pratt & Whitney.

View all salaries

Other roles

6 - 8 years

34 LPA average

Range: 34 - 34 LPA

Must haves

  • Bachelor's degree in information systems, Business, Engineering, or related field
  • 2-5 years experience in process improvement or business analysis
  • Understanding of process mapping and standardization
  • Experience with enterprise digital tools like ERP or CRM
  • Ability to work with cross-functional teams

Tools and skills

ms365 crmerp systemscrm platforms

Nice to have: prosci, adkar.

About the company

Major global aerospace subsidiary of RTX Corporation, a large established industrial company.

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