Business Process Analyst
Optum is seeking a Business Process Analyst to provide operational support for their global Employee Center. The role involves analyzing metrics, managing dashboards, identifying process improvements, and collaborating with cross-functional teams to resolve business issues. Candidates must have experience with ServiceNow, Power BI, and advanced reporting tools to support strategic objectives. The position is based in Gurugram and requires a strong background in data analysis and requirements documentation.
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Experience
3+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Optum is seeking a Business Process Analyst to provide operational support for their global Employee Center. The role involves analyzing metrics, managing dashboards, identifying process improvements, and collaborating with cross-functional teams to resolve business issues. Candidates must have experience with ServiceNow, Power BI, and advanced reporting tools to support strategic objectives. The position is based in Gurugram and requires a strong background in data analysis and requirements documentation.
TAL's take
Solid role at a well-known healthcare enterprise with clearly defined responsibilities and analytical requirements.
The JD provides a crisp, well-defined set of responsibilities and technical requirements specific to business process analysis within an employee support context.
Must haves
- 3+ years of professional work experience
- Experience in ServiceNow tool
- Knowledge of Power point for leadership decks
- Knowledge of Power BI and Power Automate
- Basic Excel proficiency including Pivot tables and Power Query
- Intermediate level of proficiency in SharePoint and Reporting tools
Tools and skills
About the company
Optum is a large subsidiary of UnitedHealth Group, functioning as a mature enterprise entity.
Posts mentioning Optum India
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