Client Relationship Manager
Connect2Learn is hiring a Retention Manager in the edtech domain to lead learner success. The role involves building learner relationships, driving renewals, and ensuring customer satisfaction. Candidates must have prior EdTech experience in retention or relationship management. This is an onsite role based in Kolkata requiring a US shift schedule.
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Experience
Experience not specified
Function
Business Development
Work mode
Onsite, India
Company
Tier 2
What you will work on
Connect2Learn is hiring a Retention Manager in the edtech domain to lead learner success. The role involves building learner relationships, driving renewals, and ensuring customer satisfaction. Candidates must have prior EdTech experience in retention or relationship management. This is an onsite role based in Kolkata requiring a US shift schedule.
TAL's take
Mid-tier edtech company with a defined but highly demanding role including 6-day work weeks and night shifts.
Clear expectations and responsibilities for a retention role, though specific YOE requirements are missing.
Watchouts
- 6 days/week
Must haves
- Mandatory EdTech experience in Retention or Relationship Management
- Excellent communication and persuasion skills
- Strong problem-solving and relationship-building ability
- Goal-driven, proactive, and ownership-oriented
About the company
Unfamiliar company in the edtech sector, defaulted to mid-tier.