CRM Implementation Manager
EazyDiner is seeking a CRM Implementation Manager to lead end-to-end CRM delivery for various customers and internal teams. The role involves requirement gathering, process documentation, sprint tracking, and coordinating technical integrations with ERP and third-party tools. Candidates must have hands-on experience in CRM implementation and Agile project management. This position requires strong stakeholder management and the ability to ensure successful project deployment and user adoption.
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Experience
Experience not specified
Function
Program and Project Management
Work mode
Onsite, India
Company
Tier 2
What you will work on
EazyDiner is seeking a CRM Implementation Manager to lead end-to-end CRM delivery for various customers and internal teams. The role involves requirement gathering, process documentation, sprint tracking, and coordinating technical integrations with ERP and third-party tools. Candidates must have hands-on experience in CRM implementation and Agile project management. This position requires strong stakeholder management and the ability to ensure successful project deployment and user adoption.
TAL's take
Solid tier-2 company with a clearly defined implementation project management scope.
The JD provides a very clear breakdown of project management responsibilities, process documentation requirements, and cross-functional coordination tasks.
Salaries at EazyDiner
6.8 LPA average
Based on 6 Grapevine salary entries for EazyDiner.
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Must haves
- Proven experience in CRM project management or CRM implementation
- Understanding of CRM processes for Sales, Marketing, and Customer Support
- Experience in documentation like BRD/FSD, user stories, and process flows
- Working knowledge of Agile/Scrum methodologies and release management
- Hands-on experience managing workflow automations and system configurations
- Experience managing API-based integrations
- Strong stakeholder management and communication skills
Tools and skills
Nice to have: erp.
About the company
Established mid-stage company in the dining and reservation space.