ServiceNow Technical BA
Nelson Frank is seeking a ServiceNow Technical Business Analyst to act as a bridge between stakeholders and technical teams. The role involves gathering requirements, designing platform solutions, and supporting various ServiceNow modules like ITSM and ITOM. Candidates should have deep knowledge of ServiceNow architecture, Agile methodologies, and integration concepts. This position is based in either Bengaluru or Hyderabad.
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Experience
Experience not specified
Function
Business Development
Work mode
Onsite, India
Company
Tier 2
What you will work on
Nelson Frank is seeking a ServiceNow Technical Business Analyst to act as a bridge between stakeholders and technical teams. The role involves gathering requirements, designing platform solutions, and supporting various ServiceNow modules like ITSM and ITOM. Candidates should have deep knowledge of ServiceNow architecture, Agile methodologies, and integration concepts. This position is based in either Bengaluru or Hyderabad.
TAL's take
Solid tier-2 service-oriented role with specific technical requirements, though lacks depth in company brand impact.
Very clear JD with well-defined responsibilities, technical requirements, and specific toolsets related to the ServiceNow platform.
Must haves
- Proven experience as a Business Analyst on ServiceNow implementations
- Strong understanding of ServiceNow platform architecture
- Experience working with Agile and Scrum methodologies
- Ability to write detailed user stories and functional specifications
- Knowledge of ITIL processes
- Strong stakeholder management and communication skills
- Familiarity with integrations, APIs, and automation concepts
Tools and skills
Nice to have: servicenow certified system administrator, servicenow certified implementation specialist, itil foundation certification.
About the company
Nelson Frank is an established specialized recruitment and consultancy firm, categorized as tier 2.
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