Assistant Manager - Operations
The Executive Centre is seeking an Assistant Manager for Operations to oversee daily activities and front desk teams within their business centers. The role focuses on maintaining service standards, facility upkeep, and team development to meet business performance metrics. Candidates should possess strong leadership, communication, and situational awareness skills gained in client-centric environments. This is an onsite operational leadership position based in Bengaluru.
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Experience
3-5 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Executive Centre is seeking an Assistant Manager for Operations to oversee daily activities and front desk teams within their business centers. The role focuses on maintaining service standards, facility upkeep, and team development to meet business performance metrics. Candidates should possess strong leadership, communication, and situational awareness skills gained in client-centric environments. This is an onsite operational leadership position based in Bengaluru.
TAL's take
Stable company in the workspace sector with a clear, standard operational management role scope.
The role has a well-defined set of operational responsibilities specific to center management.
Must haves
- 3-5 years customer service and admin experience
- Experience in hotel, retail or client centric environments
- Good command of written and spoken English and local language
- People management and delegation skills
- Problem solving and critical thinking
About the company
Established mid-stage commercial real estate and flexible workspace provider.
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Hi Gyaniyo, Not giving any extra or too much information but just trying to highlight the most neglected part of service industry which is none other than customer service industry..... It's a really shocking thing to see that ppl when they don't get or get what they were looking for they take out their frustration on the survey triggers. It's a humble request with the ppl no matter what service or what product or what issue you are facing don't be under the impression that if we give dissatisfied survey the company would call to check up on you it's just a score to understand how the executive was able to handle the conversation THAT'S IT... So to conclude my information don't give a negative survey at any given point of time because it may affect that executive's incentive, his performance his life also. So please take a minute give at least somewhat satisfied to the executive it may help them with progression in their personal and professional life ..