Duty Manager
Shangri-La Group is seeking a Duty Manager for their beachfront resort in Singapore. The role involves leading daily hotel operations, managing guest experiences, and supervising the front office team. The successful candidate will also be responsible for emergency response protocols and crisis management. This is an onsite operational leadership position requiring proficiency in hotel management systems.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Shangri-La Group is seeking a Duty Manager for their beachfront resort in Singapore. The role involves leading daily hotel operations, managing guest experiences, and supervising the front office team. The successful candidate will also be responsible for emergency response protocols and crisis management. This is an onsite operational leadership position requiring proficiency in hotel management systems.
TAL's take
Stable role at a well-known international luxury hotel brand with clearly defined operational responsibilities.
The JD provides a very clear scope of responsibilities, specific team management context, and required operational experience.
Watchouts
- we're a family
Must haves
- Understanding of Rooms and Front Desk operations
- Experience using OPMS and related hotel front office systems
- Experience in managing emergency response and crisis management
Tools and skills
Nice to have: cert certification, first aid certification.
About the company
Established international luxury hotel group with a strong reputation in the hospitality sector.