Senior Services Program Manager, Actimize (PMO, Operations)
NICE is seeking a Senior Services Program Manager to support their global Professional Services organization. The role involves driving operational excellence, program governance, and financial reporting for the Actimize business unit. Key responsibilities include managing the ChangePoint PSA system, performing project P&L analysis, and developing executive dashboards using advanced Excel. The ideal candidate will have strong analytical skills and experience in PMO operations within global, matrixed environments.
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Experience
Experience not specified
Function
Operations
Work mode
Hybrid, India
Company
Tier 1
What you will work on
NICE is seeking a Senior Services Program Manager to support their global Professional Services organization. The role involves driving operational excellence, program governance, and financial reporting for the Actimize business unit. Key responsibilities include managing the ChangePoint PSA system, performing project P&L analysis, and developing executive dashboards using advanced Excel. The ideal candidate will have strong analytical skills and experience in PMO operations within global, matrixed environments.
TAL's take
Strong Tier 1 global company with clear operational responsibilities and defined hybrid model.
The JD clearly defines the PMO focus, specific tool requirements, and operational KPIs for the role.
Salaries at NICE
23.3 LPA average
Based on 9 Grapevine salary entries for NICE.
Engineering
0 - 2 years
6 LPA average
Range: 6 - 6 LPA
Other roles
2 - 4 years
13 LPA average
Range: 13 - 13 LPA
Other roles
4 - 6 years
18 LPA average
Range: 11 - 25 LPA
Engineering
6 - 8 years
22 LPA average
Range: 22 - 22 LPA
Must haves
- Expertise in ChangePoint PSA
- Advanced Microsoft Excel skills
- Experience in PMO, operations, or program management
- Understanding of financial metrics like P&L and utilization
- Stakeholder management and communication skills
- Experience in global matrix organizations
Tools and skills
Nice to have: ai tools, automation.
About the company
NICE Ltd is a major global software corporation with significant market presence and scale.
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