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Senior Services Program Manager, Actimize (PMO, Operations)

NICEPune, Maharashtra, IndiaPosted 20 May 2026

NICE is seeking a Senior Services Program Manager to support their global Professional Services organization. The role involves driving operational excellence, program governance, and financial reporting for the Actimize business unit. Key responsibilities include managing the ChangePoint PSA system, performing project P&L analysis, and developing executive dashboards using advanced Excel. The ideal candidate will have strong analytical skills and experience in PMO operations within global, matrixed environments.

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Experience

Experience not specified

Function

Operations

Work mode

Hybrid, India

Company

Tier 1

What you will work on

NICE is seeking a Senior Services Program Manager to support their global Professional Services organization. The role involves driving operational excellence, program governance, and financial reporting for the Actimize business unit. Key responsibilities include managing the ChangePoint PSA system, performing project P&L analysis, and developing executive dashboards using advanced Excel. The ideal candidate will have strong analytical skills and experience in PMO operations within global, matrixed environments.

TAL's take

Quality 75/1005/5 clarityTier 1 company

Strong Tier 1 global company with clear operational responsibilities and defined hybrid model.

The JD clearly defines the PMO focus, specific tool requirements, and operational KPIs for the role.

Salaries at NICE

23.3 LPA average

Based on 9 Grapevine salary entries for NICE.

View all salaries

Engineering

0 - 2 years

6 LPA average

Range: 6 - 6 LPA

Other roles

2 - 4 years

13 LPA average

Range: 13 - 13 LPA

Other roles

4 - 6 years

18 LPA average

Range: 11 - 25 LPA

Engineering

6 - 8 years

22 LPA average

Range: 22 - 22 LPA

Must haves

  • Expertise in ChangePoint PSA
  • Advanced Microsoft Excel skills
  • Experience in PMO, operations, or program management
  • Understanding of financial metrics like P&L and utilization
  • Stakeholder management and communication skills
  • Experience in global matrix organizations

Tools and skills

changepoint psaadvanced microsoft excel

Nice to have: ai tools, automation.

About the company

NICE Ltd is a major global software corporation with significant market presence and scale.

Posts mentioning NICE