QA Testing & Client Support for SaaS
Frontline Data Solutions is seeking a QA Testing and Client Support Specialist for their B2B SaaS platform. This role involves maintaining product quality through manual and automated testing, specifically using Playwright, while also providing direct technical support to enterprise customers. You will collaborate with developers to manage bug fixes and feature releases while documenting technical processes. The role offers a fully remote, autonomous working environment with opportunities for professional growth.
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Experience
3+ years
Function
Quality Assurance
Work mode
Remote, India
Company
Tier 2
What you will work on
Frontline Data Solutions is seeking a QA Testing and Client Support Specialist for their B2B SaaS platform. This role involves maintaining product quality through manual and automated testing, specifically using Playwright, while also providing direct technical support to enterprise customers. You will collaborate with developers to manage bug fixes and feature releases while documenting technical processes. The role offers a fully remote, autonomous working environment with opportunities for professional growth.
TAL's take
Solid mid-level role with clear responsibilities in a distributed B2B SaaS environment.
Clear, coherent JD defining a dual-track role in QA and customer support with specific tooling mention.
Must haves
- 3+ years experience providing client support for a technical product
- Strong experience writing manual and automated test cases
- Hands-on experience using Microsoft Playwright
- Background supporting third-party enterprise software
- Strong verbal and written communication skills
Tools and skills
Nice to have: azure devops.
About the company
Unfamiliar company, default mid-tier.
Posts mentioning Frontline Data Solutions
Advice needed
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India's Skipper Calls for Collective Bowling Effort, Cites Pressure on Ashwin, Jadeja
- Rohit Sharma, India's skipper, calls for a more collective bowling effort after a series defeat by New Zealand. - Sharma believes undue expectation is being put on frontline spinners Ravichandran Ashwin and Ravindra Jadeja. - Despite their key roles in India's 18 successive home series wins since 2012, the duo could not prevent the tourists from snapping that record. - Sharma defends the duo, stating that they are allowed to have bad games and he is not worried about their recent form. - The series finale takes place in Mumbai from Friday, before India heads to Australia for a five-match series. Source: [Reuters](https://www.reuters.com/sports/cricket/too-much-pressure-ashwin-jadeja-says-india-skipper-2024-10-27/)