Director of Operations
The Director of Operations serves as the strategic leader for the Sheraton Grand Chennai Resort & Spa. This role oversees multiple departments including Front Office, Housekeeping, and F&B to ensure brand standards and financial performance. Responsibilities include managing operational budgets, driving guest satisfaction, and leading department heads. The candidate will implement property-wide strategies to deliver exceptional guest experiences.
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Experience
2-4 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Director of Operations serves as the strategic leader for the Sheraton Grand Chennai Resort & Spa. This role oversees multiple departments including Front Office, Housekeeping, and F&B to ensure brand standards and financial performance. Responsibilities include managing operational budgets, driving guest satisfaction, and leading department heads. The candidate will implement property-wide strategies to deliver exceptional guest experiences.
TAL's take
Solid hospitality leadership role at a well-known international hotel chain with clear operational scope.
Very well-defined responsibilities and expectations for hotel operations management.
Must haves
- 2-year degree with 4 years experience or 4-year degree with 2 years experience
- Experience in guest services, front desk, housekeeping, or related professional areas
- Ability to manage profitability and revenue goals
- Leadership experience managing department heads
About the company
Global hospitality brand, part of Marriott International, established market presence.