Service Operations Technology, AVP
This role at Deutsche Bank involves providing L2 application support within the Private Bank division. The Production Specialist will manage incident and problem resolution while optimizing service operations for critical banking systems. Candidates require extensive experience in production support, ITIL methodologies, and specific automation tools like Automic/UC4. The position focuses on ensuring the stability and performance of applications within data center and cloud environments.
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Experience
10+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role at Deutsche Bank involves providing L2 application support within the Private Bank division. The Production Specialist will manage incident and problem resolution while optimizing service operations for critical banking systems. Candidates require extensive experience in production support, ITIL methodologies, and specific automation tools like Automic/UC4. The position focuses on ensuring the stability and performance of applications within data center and cloud environments.
TAL's take
Solid role at a large global financial institution with clear seniority and domain focus.
Highly specific JD outlining L2 support duties, required stack, and team context.
Salaries at Deutsche Bank
23.1 LPA average
Based on 100 Grapevine salary entries for Deutsche Bank.
Operations
2 - 4 years | Senior Analyst
3 LPA average
Range: 2 - 5 LPA
Operations
4 - 6 years | Associate
8 LPA average
Range: 8 - 8 LPA
Finance
0 - 2 years | Analyst
7 LPA average
Range: 7 - 7 LPA
Other roles
0 - 2 years | Analyst
13 LPA average
Range: 5 - 20 LPA
Must haves
- 10+ years experience in L2 Production Support
- Expertise in ITIL, Incident, Problem, and Change Management
- Hands-on experience with Unix/Linux and Oracle SQL
- Proficiency in Shell Scripting and Cloud technologies
- Experience with Batch-Job Controlling tools like Automic UC4
- Experience in On-Call Support activities
Tools and skills
Nice to have: redhat openshift, java.
About the company
Global multinational bank with established technology operations but not a pure-play tech brand.
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