Customer Support Executive
Enlighten Hacks is seeking a Customer Support Executive to assist users with their accounting and business management software. The role involves handling customer queries, conducting product training, and ensuring smooth usage through phone and email. Candidates are expected to possess strong communication skills and a willingness to learn. The company provides complete training for this entry-level position.
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Experience
0-1 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Enlighten Hacks is seeking a Customer Support Executive to assist users with their accounting and business management software. The role involves handling customer queries, conducting product training, and ensuring smooth usage through phone and email. Candidates are expected to possess strong communication skills and a willingness to learn. The company provides complete training for this entry-level position.
TAL's take
Entry-level support role at an unknown, likely small company with basic requirements.
Crisp job description for a standard customer support role with clear responsibilities and expectations.
Must haves
- Strong verbal communication skills
- Good customer handling ability
- Basic computer knowledge
- Willingness to learn software products
- Positive attitude and problem-solving mindset
Tools and skills
About the company
Unfamiliar company, default mid-tier.