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Principal Associate, Business Analysis

Capital OneBengaluru, Karnataka, IndiaPosted 19 May 2026

Capital One is hiring a Principal Associate for Business Analysis within their Customer Navigator team in Bengaluru. The role focuses on developing business strategies to improve customer resolution processes by leveraging AI and data analytics. You will work across lines of business to translate complex data requirements into actionable product features. The position requires a strong background in quantitative analysis and the ability to communicate technical concepts to non-specialist audiences.

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Experience

5+ years

Function

Operations

Work mode

Onsite, India

Company

Tier 2

What you will work on

Capital One is hiring a Principal Associate for Business Analysis within their Customer Navigator team in Bengaluru. The role focuses on developing business strategies to improve customer resolution processes by leveraging AI and data analytics. You will work across lines of business to translate complex data requirements into actionable product features. The position requires a strong background in quantitative analysis and the ability to communicate technical concepts to non-specialist audiences.

TAL's take

Quality 65/1004/5 clarityTier 2 company

Stable Fortune 200 financial institution offering a clear, analytical role in customer operations.

Clear business analysis and strategic role, though responsibilities cover a wide range of analytical and cross-functional tasks.

Salaries at Capital One

41.0 LPA average

Based on 12 Grapevine salary entries for Capital One.

View all salaries

Finance

0 - 2 years | L1

25 LPA average

Range: 25 - 25 LPA

Other roles

0 - 2 years | L1

28 LPA average

Range: 28 - 28 LPA

Other roles

2 - 4 years | Senior Associate

33 LPA average

Range: 33 - 34 LPA

Engineering

6 - 8 years | Principal Associate

30 LPA average

Range: 30 - 30 LPA

Must haves

  • Bachelor's Degree in a quantitative field
  • 5+ years of professional work experience in analytics or business analysis
  • Proven track record of decision making based on analytics
  • Strong quantitative orientation and understanding of statistical models
  • Executive communication skills

Tools and skills

pythonrsqlrelational databases

About the company

Large financial services company with a significant established footprint in India.

Posts mentioning Capital One

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DailyObjects Secures $10 Million in New Funding Round

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News Discussion71

JSW One Achieves Unicorn Status with $40M Raise

- JSW One Platforms, part of JSW Group, raised $41M, pushing its valuation to $1 billion, achieving unicorn status within four years. - The funding round was led by Principal Asset Management, OneUp, and JSW Steel, marking a valuation increase of more than three times since April 2023. - The capital will enhance national supply chains in steel and cement, logistics, and expand fintech and NBFC services under CEO Gaurav Sachdeva. - Impressive growth metrics: a 270% GMV increase to Rs 5,232 crore and a revenue surge of 320% to Rs 1,422 crore in FY24, despite increased net losses. - JSW One's focus on private brands and fintech growth highlights its strategic expansion and customer base retention, with a 2.7x GMV rise and a high repeat purchase rate. Source: [The Arc](https://www.thearcweb.com/article/jsw-one-b2b-commerce-parth-sajjan-jindal-u9EFbd95QNNGC8i9)

News Discussion40