Senior Service Transition & Operations Coordinator
Syensqo is seeking a Senior Service Transition & Operations Coordinator to manage the transition of Network Services operations to their GCC model. The role involves building operational frameworks, driving process standardization, and ensuring service quality through effective coordination across global teams. Candidates must have extensive IT operations experience, strong ITIL proficiency, and the ability to work in shifts. This position is pivotal for maintaining operational excellence during their global transformation journey.
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Experience
8+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Syensqo is seeking a Senior Service Transition & Operations Coordinator to manage the transition of Network Services operations to their GCC model. The role involves building operational frameworks, driving process standardization, and ensuring service quality through effective coordination across global teams. Candidates must have extensive IT operations experience, strong ITIL proficiency, and the ability to work in shifts. This position is pivotal for maintaining operational excellence during their global transformation journey.
TAL's take
Solid established company with a defined operational transformation scope, though tech domain is peripheral to the core business.
Clear responsibilities focused on service transition, process build, and operational coordination for a GCC model.
Must haves
- 8+ years experience in IT operations
- Experience in process definition and operational governance
- Strong knowledge of ITIL-based service management
- Knowledge of Agile methodologies
- Strong organizational and coordination skills
Tools and skills
Nice to have: network infrastructure.
About the company
Large established global science and chemicals company, but not a recognized global engineering tech powerhouse.