VmWare (virtualization) Engineer
NTT DATA is seeking a Platform Support Engineer (L2) to support their enterprise-scale cloud and web platforms. The role involves managing incident lifecycles, engaging with engineering teams for tool improvement, and serving as a technical subject matter expert. Candidates require proficiency in ServiceNow, ITIL processes, and debugging protocols including REST, SOAP, and basic scripting. The position offers an opportunity to work within a global technology services firm managing complex enterprise business processes.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
2-5 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
NTT DATA is seeking a Platform Support Engineer (L2) to support their enterprise-scale cloud and web platforms. The role involves managing incident lifecycles, engaging with engineering teams for tool improvement, and serving as a technical subject matter expert. Candidates require proficiency in ServiceNow, ITIL processes, and debugging protocols including REST, SOAP, and basic scripting. The position offers an opportunity to work within a global technology services firm managing complex enterprise business processes.
TAL's take
Solid role at a large, stable global services provider with well-defined responsibilities, though focused on platform support rather than core development.
The JD clearly defines the L2 platform support responsibilities, required stack, and team context, making the role expectations very legible.
Must haves
- Moderate experience in customer facing technical support
- Moderate experience with the ServiceNow platform
- Understanding of cloud/web application components
- Ability to troubleshoot difficult technical issues
- Relevant ITIL certification
Tools and skills
Nice to have: web development.
About the company
Established global technology services leader with significant scale, though lacking Tier 1 tech-native status.
Posts mentioning NTT DATA, Inc.
Ntt data information processing services. How is the company? And how much variable is actually received by emps.
Need suggestion on salary
Hi i have 5.5 years in sap MM and hae hands on exp in sd/wm and cloud along with certifications Am getting 12.62 LPA at ltimindtree What shd be my ask in other companies? And also received a call from NTT data and they were saying 16LPA along with 10% variable and they were upfront saying that there cant be any negotiations on this and 3 days WFO and also need confirmation that i wont get retained and no other offer will be entertained, Is this right approach?
Anyone from NTT data referral
Anyone willing to refer me