Major Incident Manager
This Incident Manager role at Power Bridge focuses on leading high-severity response calls and directing technical resolution for complex system issues. You will be responsible for triage, root cause investigations, and process improvements across global infrastructure. The role requires a strong technical background in networking, Linux, and Microsoft environments, alongside incident and problem management experience. You will collaborate closely with field operations to minimize customer impact.
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Experience
2+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
This Incident Manager role at Power Bridge focuses on leading high-severity response calls and directing technical resolution for complex system issues. You will be responsible for triage, root cause investigations, and process improvements across global infrastructure. The role requires a strong technical background in networking, Linux, and Microsoft environments, alongside incident and problem management experience. You will collaborate closely with field operations to minimize customer impact.
TAL's take
Role has well-defined responsibilities within a technical operations context, but the company tier is unverified.
Clear requirements for incident management and specific technical network domains, though the JD references Amazon culture and operations.
Must haves
- 2+ years in Global Incident Management
- 2+ years of Problem Management experience
- 3+ years in network-focused technical role
- Experience with IP routing protocols
- Experience communicating cross-functionally and across management levels
Tools and skills
Nice to have: tcp/ip, ospf, is-is, bgp, mpls, load balancing, firewalls, dns, dhcp, ldap, nfs, juniper, python, perl, shell.
About the company
unfamiliar company, default mid-tier
Posts mentioning Power Bridge
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Power systems development
Any power systems developer here ???