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Senior Manager-Solutions Delivery (CRM), Grade - AVP

Ujjivan Small Finance BankBengaluru, Karnataka, IndiaPosted 20 May 2026

Ujjivan Small Finance Bank is seeking a Senior Manager for Solutions Delivery focusing on CRM client onboarding. The role involves managing requirements, coordinating with architecture and product teams, and scouting external vendors for digital platform solutions. Candidates must possess significant experience in CRM applications and regulatory compliance within a banking environment. The position oversees project scheduling and process improvements to drive business model growth.

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Experience

8+ years

Function

Operations

Work mode

Onsite, India

Company

Tier 2

What you will work on

Ujjivan Small Finance Bank is seeking a Senior Manager for Solutions Delivery focusing on CRM client onboarding. The role involves managing requirements, coordinating with architecture and product teams, and scouting external vendors for digital platform solutions. Candidates must possess significant experience in CRM applications and regulatory compliance within a banking environment. The position oversees project scheduling and process improvements to drive business model growth.

TAL's take

Quality 55/1004/5 clarityTier 2 company

Solid role at an established bank with defined seniority and clear operational scope in CRM solutions.

Clear focus on CRM solutions delivery and stakeholder management within a banking context.

Salaries at Ujjivan Small Finance Bank

23.1 LPA average

Based on 8 Grapevine salary entries for Ujjivan Small Finance Bank.

View all salaries

Operations

14 - 16 years | AVP

20 LPA average

Range: 20 - 20 LPA

Product Management

2 - 4 years | L1

23 LPA average

Range: 23 - 23 LPA

Product Management

4 - 6 years | L1

11 LPA average

Range: 11 - 11 LPA

Other roles

6 - 8 years | Associate Vice President

12 LPA average

Range: 12 - 12 LPA

Must haves

  • Minimum 8 years of relevant working experience
  • Knowledge of CRM applications
  • Strong understanding of legal and regulatory environment
  • Experience in requirement gathering and solution assessment
  • Ability to analyze policies, practices and trends

Tools and skills

crmwindowsms office

Nice to have: pmp, prince2, itil.

About the company

Established retail bank in India, operating as a mid-tier financial institution.

Posts mentioning Ujjivan Small Finance Bank