IS Service Delivery Manager
ABB is seeking an IS Service Delivery Manager to oversee end-to-end infrastructure solutions for the India cluster. The role involves managing demand, governing third-party suppliers, and ensuring high-quality delivery of cloud, hosting, and network services. You will act as the primary point of contact for stakeholders and drive continuous service improvement through technical leadership. A strong background in IT service management and infrastructure governance is required.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
ABB is seeking an IS Service Delivery Manager to oversee end-to-end infrastructure solutions for the India cluster. The role involves managing demand, governing third-party suppliers, and ensuring high-quality delivery of cloud, hosting, and network services. You will act as the primary point of contact for stakeholders and drive continuous service improvement through technical leadership. A strong background in IT service management and infrastructure governance is required.
TAL's take
Solid role within a global industrial leader, focusing on IS infrastructure governance and strategic service delivery.
The JD clearly defines the scope, reporting lines, and specific responsibilities regarding infrastructure delivery, governance, and vendor management.
Must haves
- Bachelor’s or Master’s degree in Computer Science or Engineering
- Strong experience in IS business performance management
- ITIL 4 Foundation certification
- Experience leading and managing local IS teams
- Proven track record of governing IS suppliers and strategic partners
Tools and skills
Nice to have: itil advanced, cobit, six sigma, togaf.
About the company
Global industrial technology corporation, well-established but outside the specific high-growth tier 1 list.
Posts mentioning ABB
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I am a senior software developer in ABB india. I have been selected for performance improvement plan because of my slow deliverables for the project commitments. I have given a plan of action for a duration of one month. Based on my performance during that time decision will be taken for my termination. I want to know what happens in this case? Will I get terminated instantly if I fail in PIP?
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