Jobs on TAL
All jobsOnsiteOperationsb2b saas3+ yearsservicenow customer service management (csm)
OnsiteMid Levelb2b saas

Business Process Architect

AccentureBengaluru, Karnataka, IndiaPosted 18 May 2026

The Business Process Architect at Accenture will analyze and design business processes to guide the implementation of new technologies. The role involves partnering with stakeholders to define requirements, conducting user analysis, and facilitating workshops. The ideal candidate has deep experience in ServiceNow CSM and a strong background in process documentation. This is an onsite position in Bengaluru requiring a full-time 15-year education.

Matched by TAL

50k new jobs listed every day. Install TAL to find more jobs like this.

Install TAL

Experience

3+ years

Function

Operations

Work mode

Onsite, India

Company

Tier 2

What you will work on

The Business Process Architect at Accenture will analyze and design business processes to guide the implementation of new technologies. The role involves partnering with stakeholders to define requirements, conducting user analysis, and facilitating workshops. The ideal candidate has deep experience in ServiceNow CSM and a strong background in process documentation. This is an onsite position in Bengaluru requiring a full-time 15-year education.

TAL's take

Quality 60/1005/5 clarityTier 2 company

Solid role at a tier-2 global consultancy with clear project-based scope.

Very clear JD defining the specific technical requirement (ServiceNow CSM) and business process responsibilities.

Salaries at Accenture

12.7 LPA average

Based on 5,655 Grapevine salary entries for Accenture.

View all salaries

Operations

0 - 2 years | L12

3 LPA average

Range: 2 - 5 LPA

Operations

2 - 4 years | L10

6 LPA average

Range: 2 - 18 LPA

Operations

4 - 6 years | L9

8 LPA average

Range: 3 - 20 LPA

Operations

6 - 8 years | L9

11 LPA average

Range: 5 - 42 LPA

Must haves

  • Proficiency in ServiceNow Customer Service Management (CSM)
  • Understanding of business process modeling and documentation techniques
  • Experience gathering and analyzing user requirements
  • Ability to collaborate with technical and business teams

Tools and skills

servicenow customer service management (csm)business process modelingdocumentation techniquesprocess mapping tools

About the company

Global professional services firm with extensive consulting operations in India.

Posts mentioning Accenture