HR Shared Services
Buro Happold is seeking an HR Shared Services Officer to support UK offices and regional HR teams in Mumbai. The role involves managing the end-to-end employee life cycle, handling employee queries through ServiceNow, and maintaining data integrity in HR systems. Candidates must have experience in HR administration, process improvement, and ticketing systems within a global, fast-paced environment. The position offers an opportunity to drive continuous improvement and participate in digital transformation initiatives within a major engineering consultancy.
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Experience
Experience not specified
Function
Human Resources
Work mode
Onsite, India
Company
Tier 2
What you will work on
Buro Happold is seeking an HR Shared Services Officer to support UK offices and regional HR teams in Mumbai. The role involves managing the end-to-end employee life cycle, handling employee queries through ServiceNow, and maintaining data integrity in HR systems. Candidates must have experience in HR administration, process improvement, and ticketing systems within a global, fast-paced environment. The position offers an opportunity to drive continuous improvement and participate in digital transformation initiatives within a major engineering consultancy.
TAL's take
A stable role at a reputable global engineering consultancy with clearly defined responsibilities in HR shared services.
The JD provides a very clear breakdown of daily operational tasks, ticketing system usage, and administrative expectations.
Must haves
- Demonstrable administration, process, and continuous improvement experience
- HR experience
- Well versed in Microsoft Office software
- Experience working in a demanding high volume environment
- Familiarity with using HR ticketing systems such as ServiceNow
- Previous experience of working for a Global company
Tools and skills
About the company
Buro Happold is a well-established global engineering consultancy but lacks the specific profile of top-tier tech-focused unicorn or FAANG-equivalent.