ITSM Change Tracking Specialist – Assistant Manager
BNP Paribas is hiring an ITSM Change Tracking Specialist for their India Solutions team in Bengaluru. The role focuses on change tracking processes within a large-scale global banking environment. Candidates are required to have expertise in ITIL frameworks and ServiceNow administration. The position involves cross-functional collaboration and managing organizational processes.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
BNP Paribas is hiring an ITSM Change Tracking Specialist for their India Solutions team in Bengaluru. The role focuses on change tracking processes within a large-scale global banking environment. Candidates are required to have expertise in ITIL frameworks and ServiceNow administration. The position involves cross-functional collaboration and managing organizational processes.
TAL's take
Global tier-1 parent organization with a stable, well-defined operational support role in a major banking domain.
The role is clearly defined within the ITSM domain with a specific required stack of ITIL and ServiceNow, though responsibilities are boilerplate.
Salaries at BNP Paribas
17.2 LPA average
Based on 41 Grapevine salary entries for BNP Paribas.
Operations
4 - 6 years | 3
12 LPA average
Range: 12 - 12 LPA
Operations
6 - 8 years | Senior associate
11 LPA average
Range: 11 - 11 LPA
Operations
10 - 12 years | L3
16 LPA average
Range: 16 - 16 LPA
Finance
0 - 2 years | Associate level 1
4 LPA average
Range: 4 - 4 LPA
Must haves
- Proficiency in ITIL v4/v5 frameworks
- Experience with ServiceNow Administration
- Ability to collaborate and work effectively within a team
- Strong oral and written communication skills
- Strong organizational skills
Tools and skills
About the company
BNP Paribas is a global tier-1 financial institution, however, this specific role is based in their India Solutions subsidiary which operates as a support center.
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