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Senior Sales Specialist (Employee Service)

ZendeskSingaporePosted 20 May 2026

Zendesk is hiring a Senior Sales Specialist to focus on the Employee Service sector within their B2B SaaS business. You will partner with sales teams to manage end-to-end sales cycles, position service solutions for HR and IT stakeholders, and perform ROI assessments. The role requires deep domain expertise in HR/IT service management and extensive experience managing complex, value-centric sales processes. This is a high-impact position focused on expanding the account base and fostering partnership growth.

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Experience

10+ years

Function

Sales

Work mode

Hybrid, Singapore

Company

Tier 1

What you will work on

Zendesk is hiring a Senior Sales Specialist to focus on the Employee Service sector within their B2B SaaS business. You will partner with sales teams to manage end-to-end sales cycles, position service solutions for HR and IT stakeholders, and perform ROI assessments. The role requires deep domain expertise in HR/IT service management and extensive experience managing complex, value-centric sales processes. This is a high-impact position focused on expanding the account base and fostering partnership growth.

TAL's take

Quality 80/1005/5 clarityTier 1 company

High-caliber Tier-1 company with a clearly defined senior-level individual contributor sales role in a core business area.

The JD is well-structured with clear expectations, specific sales responsibilities, and defined experience requirements.

Salaries at Zendesk

24.0 LPA average

Based on 1 Grapevine salary entries for Zendesk.

View all salaries

Other roles

4 - 6 years | L2

24 LPA average

Range: 24 - 24 LPA

Must haves

  • Minimum 10 years experience in HR/IT Service & Operations Management
  • 3+ years experience in Employee Service sales for HR/IT use cases
  • Proven track record of achieving targets and quota
  • Expertise in navigating complex sales cycles and renewals
  • BA/BS degree or equivalent experience

About the company

Zendesk is a well-established, publicly traded SaaS company with a global presence and strong industry brand.

Posts mentioning Zendesk