Software Engineer
The Change Management Administrator at Evernorth Health Services will execute and support enterprise change management activities for infrastructure, applications, and platforms. Responsibilities include ensuring production changes are documented, risk-assessed, and compliant with security standards using tools like ServiceNow and SAP ChaRM. The role requires coordinating with cross-functional technical teams to manage maintenance windows and audit-driven remediation. This position demands 8-11 years of experience in IT operational governance within a large, regulated environment.
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Experience
8-11 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Change Management Administrator at Evernorth Health Services will execute and support enterprise change management activities for infrastructure, applications, and platforms. Responsibilities include ensuring production changes are documented, risk-assessed, and compliant with security standards using tools like ServiceNow and SAP ChaRM. The role requires coordinating with cross-functional technical teams to manage maintenance windows and audit-driven remediation. This position demands 8-11 years of experience in IT operational governance within a large, regulated environment.
TAL's take
Stable role within a large, regulated healthcare organization, though it is an operational support function rather than core engineering.
The JD clearly outlines change management procedures, specific tools like ServiceNow and SAP ChaRM, and security compliance requirements.
Must haves
- 8-11 years of experience in IT Change Management or Release Management
- Hands-on experience with ServiceNow Change, SAP ChaRM, or Cloud ALM
- Experience supporting changes across applications and infrastructure
- Strong understanding of ITIL-based Change Management principles
- Ability to work in audit-driven and regulated environments
Tools and skills
Nice to have: itil foundation certification.
About the company
Large division of a global Fortune 16 company with an established innovation hub in India.
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