AM, Rider Communications
Licious is seeking a communications expert to manage internal messaging for their delivery rider workforce in Bengaluru. The role involves developing engagement strategies, managing multi-channel communication (SMS, WhatsApp, AI calling), and overseeing a small central calling team. You will be responsible for simplifying complex operational information and managing vendor relationships for CRM tools. This role sits at the intersection of operations and communications within a prominent D2C food-tech brand.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Licious is seeking a communications expert to manage internal messaging for their delivery rider workforce in Bengaluru. The role involves developing engagement strategies, managing multi-channel communication (SMS, WhatsApp, AI calling), and overseeing a small central calling team. You will be responsible for simplifying complex operational information and managing vendor relationships for CRM tools. This role sits at the intersection of operations and communications within a prominent D2C food-tech brand.
TAL's take
Well-established D2C brand with a clear operational scope, though compensation is not disclosed.
The JD clearly defines the target audience (delivery riders), the communication channels, and the management responsibilities.
Salaries at Licious
28.3 LPA average
Based on 29 Grapevine salary entries for Licious.
Engineering
0 - 2 years | L1
7 LPA average
Range: 7 - 7 LPA
Other roles
0 - 2 years | L1
11 LPA average
Range: 10 - 12 LPA
Engineering
2 - 4 years | L1
15 LPA average
Range: 15 - 15 LPA
Other roles
2 - 4 years | L1
16 LPA average
Range: 5 - 29 LPA
Must haves
- Experience in delivery rider communications and strategies
- Ability to simplify and localize communication
- Excellent verbal communication and interpersonal skills
- Experience managing central calling teams
- Vendor management and negotiation skills
Tools and skills
About the company
Established D2C food-tech brand with significant market presence in India.
Posts mentioning Licious
Licious PM role
How is licious for a senior pm role in terms of culture / opportunities and growth? Have heard of multiple recent exists of senior folks in product and tech.
Licious not doing too well (basis The Ken). Who do you order your meat from?
Anyone working at Licious