Team Leader, Shophouse
Shangri-La Group is hiring a Team Leader for their Shophouse outlet in Singapore. This role involves supervising the service team to ensure smooth day-to-day operations and consistent service standards. The candidate will support the F&B Manager, train staff, and manage guest service recovery. Experience in food and beverage service is required to maintain the brand's hospitality standards.
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Experience
3+ years
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Shangri-La Group is hiring a Team Leader for their Shophouse outlet in Singapore. This role involves supervising the service team to ensure smooth day-to-day operations and consistent service standards. The candidate will support the F&B Manager, train staff, and manage guest service recovery. Experience in food and beverage service is required to maintain the brand's hospitality standards.
TAL's take
Reputable global hospitality brand with a clear, well-defined operational role.
Very clear operational responsibilities typical of a hospitality team leader role.
Watchouts
- we're a family
Must haves
- Certificate or Diploma in Hospitality, Food & Beverage, or related
- Minimum 3 years of F&B service experience
- Strong passion for guest service
- Good communication and interpersonal skills
- Basic knowledge of food safety, hygiene, and service standards
- Ability to lead by example and work in a team
- Willingness to work flexible hours
About the company
Established global hospitality brand, though not a tech-focused company.