Retail Training Manager, SEA
Fendi is seeking a Retail Training Manager for the Southeast Asia market to drive learning initiatives and retail excellence. The role involves developing training programs, coaching store management, and monitoring KPIs to enhance client experience and team performance. Success in this position requires a background in luxury retail training and strong analytical capabilities to align learning with commercial objectives. The role will work across regional markets to standardize service quality and operational standards.
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Experience
5-7 years
Function
Human Resources
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Fendi is seeking a Retail Training Manager for the Southeast Asia market to drive learning initiatives and retail excellence. The role involves developing training programs, coaching store management, and monitoring KPIs to enhance client experience and team performance. Success in this position requires a background in luxury retail training and strong analytical capabilities to align learning with commercial objectives. The role will work across regional markets to standardize service quality and operational standards.
TAL's take
Solid senior management role for a globally recognized luxury house with clearly defined scope and impact.
The JD is highly specific regarding responsibilities, reporting structure, and regional scope.
Must haves
- Bachelor’s degree in business or HR
- 5-7 years experience in retail training or L&D
- Understanding of luxury retail operations
- Experience managing regional training initiatives
- Analytical skills to interpret retail performance data
- Excellent facilitation and coaching skills
Tools and skills
About the company
Global luxury brand, well-established retail footprint.
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