Customer Service Agent, French Speakers
Wheely is a premium transportation scale-up looking for a Customer Service Agent to support their operations in Dubai. The role involves managing passenger and chauffeur interactions via calls, chats, and emails to ensure luxury service standards. Candidates must be fluent in English and French and willing to work a flexible, 24/7 onsite schedule. This position requires previous experience in the luxury service sector and provides a competitive salary and benefits package.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, United Arab Emirates
Company
Tier 2
What you will work on
Wheely is a premium transportation scale-up looking for a Customer Service Agent to support their operations in Dubai. The role involves managing passenger and chauffeur interactions via calls, chats, and emails to ensure luxury service standards. Candidates must be fluent in English and French and willing to work a flexible, 24/7 onsite schedule. This position requires previous experience in the luxury service sector and provides a competitive salary and benefits package.
TAL's take
Solid scale-up company with a clearly defined service role and defined compensation package.
The role is highly specific, clearly defined within a support function, and lists necessary requirements for a customer service agent.
Must haves
- Passion for exceptional customer service
- Experience in luxury service industry
- Excellent interpersonal and communication skills
- Ability to thrive in a fast-paced contact center
- Fluency in English and French
- Flexibility for shift work including nights and weekends
- Technically proficient
Tools and skills
Nice to have: call center software.
About the company
Profitable scale-up with significant revenue and international presence, but does not meet Tier 1 global tech company criteria.
Posts mentioning Wheely
Crazy Investors
A two wheeler dealership looking to raise 11-12 crores has got interest worth of 4800 crores from investors.
Auto Sales Slump in August
- **Passenger Vehicle (PV)** and **Commercial Vehicle (CV)** sales declined YoY in August. - Domestic two-wheeler sales slightly exceeded expectations, but export demand remained flat. - **Electric two-wheeler** segment saw strong growth due to new launches. - **Maruti Suzuki** and **Tata Motors** reported declines in PV volumes, while **Mahindra & Mahindra** saw an increase. - **Tractor sales** remained stable YoY, with uneven rainfall affecting projections.
Is it worth taking 2-wheeler insurance given the difficulties in claim process?