HR Associate
Aristocrat is seeking an HR Associate to join their Information Technology division, focusing on People & Culture initiatives. The role involves delivering customer support through multiple channels, resolving employee inquiries using HR systems and AI-powered tools, and processing HR transactions. You will contribute to optimizing support service delivery by maintaining knowledge bases and chatbot content. This role requires the ability to work in UK shifts and adhere to established service level agreements.
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Experience
Experience not specified
Function
Human Resources
Work mode
Hybrid, India
Company
Tier 2
What you will work on
Aristocrat is seeking an HR Associate to join their Information Technology division, focusing on People & Culture initiatives. The role involves delivering customer support through multiple channels, resolving employee inquiries using HR systems and AI-powered tools, and processing HR transactions. You will contribute to optimizing support service delivery by maintaining knowledge bases and chatbot content. This role requires the ability to work in UK shifts and adhere to established service level agreements.
TAL's take
Solid role at a well-known global gaming company, though the scope is fairly standard for an HR shared services position.
Clear and well-defined scope focusing on HR support, inquiry resolution, and AI tool adoption within a shared services environment.
Must haves
- Bachelor’s Degree in IT, Business, or related field
- Excellent verbal and written communications in English
- Ability to appropriately handle confidential and sensitive information
- Expertise working with digital tools and HR systems
- Ability to work in UK shifts
Tools and skills
Nice to have: knowledge management systems, chatbot content management.
About the company
Established global gaming company, but does not fit the specific top-tier eng-centric definition provided.
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