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ServiceNow OMT & CSM Developer/Consultant(Telecom) | Pan India

DigiHelic Solutions Pvt. Ltd.multi, IndiaPosted 18 May 2026

DigiHelic Solutions is seeking an experienced ServiceNow Developer to specialize in Customer Service Management (CSM) and Order Management for Telecommunications (OMT). The role involves designing, developing, and implementing scalable ServiceNow solutions, including workflows, integrations, and platform customizations. You will collaborate with stakeholders to gather requirements and deliver high-performing solutions while adhering to development best practices. This position requires strong scripting skills and experience with the ServiceNow platform, specifically in the telecom domain.

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Experience

5+ years

Function

Engineering

Work mode

Hybrid, India

Company

Tier 2

What you will work on

DigiHelic Solutions is seeking an experienced ServiceNow Developer to specialize in Customer Service Management (CSM) and Order Management for Telecommunications (OMT). The role involves designing, developing, and implementing scalable ServiceNow solutions, including workflows, integrations, and platform customizations. You will collaborate with stakeholders to gather requirements and deliver high-performing solutions while adhering to development best practices. This position requires strong scripting skills and experience with the ServiceNow platform, specifically in the telecom domain.

TAL's take

Quality 58/1005/5 clarityTier 2 company

Solid tier-2 role with a clear technical focus and defined domain, though lacks company prestige.

Very clear responsibilities and specific module requirements provided for the ServiceNow platform.

Must haves

  • 5+ years of hands-on ServiceNow experience
  • Expertise in ServiceNow CSM and OMT modules
  • Strong proficiency in JavaScript and Glide API
  • Experience with Flow Designer and IntegrationHub
  • Ability to design and implement ServiceNow workflows

Tools and skills

servicenow csmservicenow omtjavascriptglide apiflow designerintegrationhubservice portalui builderrestsoapcmdbitsm

Nice to have: csa, cad, csm implementation specialist certification, itil foundation certification.

About the company

Established mid-stage IT services and consulting company.