Customer Support Manager
Hitachi Energy is seeking a Customer Support Manager to oversee the customer support team and manage aftersales project execution. This role involves ensuring project compliance with quality, safety, and financial standards while optimizing resource utilization. The candidate will coordinate with procurement and logistics to achieve operational targets and improve net promoter scores. This is a critical leadership position focused on operational excellence within the power grid technology sector.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 1
What you will work on
Hitachi Energy is seeking a Customer Support Manager to oversee the customer support team and manage aftersales project execution. This role involves ensuring project compliance with quality, safety, and financial standards while optimizing resource utilization. The candidate will coordinate with procurement and logistics to achieve operational targets and improve net promoter scores. This is a critical leadership position focused on operational excellence within the power grid technology sector.
TAL's take
Role at a tier-1 global industrial powerhouse with clear management scope in customer support operations.
Clear managerial responsibilities for support team and aftersales project execution, though lacks specific tool requirements.
Salaries at Hitachi Energy
5.0 LPA average
Based on 1 Grapevine salary entries for Hitachi Energy.
Other roles
2 - 4 years | 5LPA
5 LPA average
Range: 5 - 5 LPA
Must haves
- Manage customer support team
- Lead aftersales project execution
- Ensure compliance with quality and safety standards
- Monitor project financials and resource utilization
- Improve net promoter score
About the company
Global leader in energy technology and electrification with massive scale and long history.
Posts mentioning Hitachi Energy
Ofss vs hitachi
Hi guys, I got an offer from Hitachi energy and Oracle (OFSS) Which one will be better in terms of work culture?
Ofss vs hitachi energy
Hi guys, I got an offer from Hitachi energy and Oracle (OFSS) Which one will be better in terms of work culture?
How’s hitachi digital services / hitachi vantara LLC for an Senior SRE. hows the work life balance and increment wise and work culture ?