Customer Success - Associate
Clean Harbors is seeking a Customer Success Associate for their India Global Capability Center to support North American operations. The role involves managing inbound customer calls, processing payments, scheduling services, and identifying cross-selling opportunities. Candidates will serve as the primary point of contact for existing clients, requiring strong communication and sales skills. This position requires working US shifts in an office-based environment in Pune.
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Experience
2+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Clean Harbors is seeking a Customer Success Associate for their India Global Capability Center to support North American operations. The role involves managing inbound customer calls, processing payments, scheduling services, and identifying cross-selling opportunities. Candidates will serve as the primary point of contact for existing clients, requiring strong communication and sales skills. This position requires working US shifts in an office-based environment in Pune.
TAL's take
Solid tier-2 role in a large established global company, though the scope is fairly standard operational support.
The role has clear responsibilities, specific shift requirements, and defined performance metrics, though it lacks a specific technical stack.
Must haves
- 2+ years experience in B2B & B2C Inbound Sales
- Excellent communication and stakeholder management skills
- Proficient in English communication skills (Neutral)
- Ability to meet sales targets and operational standards
- Proficiency in objection handling
About the company
Large NYSE listed corporation with a significant India-based Global Capability Center.
Posts mentioning Clean Harbors
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