Guest Experience Supervisor (Front Desk)
The Guest Experience Supervisor at W Singapore - Sentosa Cove oversees front desk operations including guest check-ins, payment processing, and reporting. The role involves training, coaching, and supporting team members to ensure adherence to Marriott service standards. Candidates must possess supervisory experience and manage guest service needs while maintaining property security. The position functions as a key point of contact for employee and guest inquiries in a luxury hospitality environment.
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Experience
1+ years
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
The Guest Experience Supervisor at W Singapore - Sentosa Cove oversees front desk operations including guest check-ins, payment processing, and reporting. The role involves training, coaching, and supporting team members to ensure adherence to Marriott service standards. Candidates must possess supervisory experience and manage guest service needs while maintaining property security. The position functions as a key point of contact for employee and guest inquiries in a luxury hospitality environment.
TAL's take
Well-established global hospitality brand with a clearly defined operational role.
The JD provides a precise list of front desk operations, guest service expectations, and supervisory duties.
Must haves
- 1 year of related work experience
- 1 year of supervisory experience
- High school diploma or G.E.D. equivalent
About the company
W Hotels is a major global hospitality brand under the Marriott International portfolio.
Posts mentioning W Hotels
Promoted->level 9 with b/w 21 to 23% base pay increment but new base pay is not meeting an average salary of TL in ACT as per google search
Should I raise a concern.
Is today’s match b/w North Indians and South Indians ?
Groww Ventures Into Wealth Management With Brand 'W'
- Investment tech unicorn Groww is set to enter the wealth management segment under a new brand, 'W'. - 'W' will offer portfolio management services (PMS) and alternative investment funds (AIF) to Groww's 15 million affluent users. - The company plans to acquire businesses to strengthen its wealth management offerings. - Groww aims to build an omnichannel presence specifically for high-net-worth individual (HNI) clients. - As it prepares for an IPO, Groww is diversifying its services to cater to affluent clients. Source: [Inc42](https://inc42.com/buzz/groww-looking-to-enter-wealth-management-space-under-a-new-brand/)