Front Office Executive (Hilton Singapore Orchard)
The Front Office Executive at Hilton Singapore Orchard manages guest registration, check-in/out processes, and resolves guest challenges. You will work across the front desk and executive lounge to ensure exceptional hospitality standards are met. This role requires proficiency in computer systems, basic math, and strong interpersonal skills to handle diverse guest needs under pressure. It provides a foundation in global hospitality operations within a premier brand.
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Experience
1-2 years
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 1
What you will work on
The Front Office Executive at Hilton Singapore Orchard manages guest registration, check-in/out processes, and resolves guest challenges. You will work across the front desk and executive lounge to ensure exceptional hospitality standards are met. This role requires proficiency in computer systems, basic math, and strong interpersonal skills to handle diverse guest needs under pressure. It provides a foundation in global hospitality operations within a premier brand.
TAL's take
Solid tier-1 brand offering a stable operations role with clear, standard industry responsibilities.
The JD is extremely detailed, clearly outlining specific daily front-office tasks, guest service protocols, and operational expectations.
Must haves
- Perform moderately complex mathematical calculations
- Access and accurately input information into computer systems
- Deal effectively with internal and external guests
- Provide overall guest satisfaction
- Work under pressure and deal with stressful situations
About the company
Hilton is a leading global hospitality company with a massive international footprint and brand recognition.
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