Senior Analyst, CRM, Data Integrations
Novartis India is seeking a Senior CRM Analyst to manage the integration and migration of CRM platforms following a large-scale acquisition. The role involves mapping data, coordinating between product and engineering teams, and ensuring continuity of field force operations. Candidates should have 3-5 years of experience with platforms like Veeva or Salesforce and a strong background in pharma operations. This position offers an opportunity to drive data quality and system adoption in a global life sciences environment.
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Experience
3-5 years
Function
Operations
Work mode
Hybrid, India
Company
Tier 1
What you will work on
Novartis India is seeking a Senior CRM Analyst to manage the integration and migration of CRM platforms following a large-scale acquisition. The role involves mapping data, coordinating between product and engineering teams, and ensuring continuity of field force operations. Candidates should have 3-5 years of experience with platforms like Veeva or Salesforce and a strong background in pharma operations. This position offers an opportunity to drive data quality and system adoption in a global life sciences environment.
TAL's take
High-caliber global pharmaceutical company (Tier 1) offering a well-defined operational role in CRM migration.
The JD is highly specific regarding the CRM systems (Veeva, Salesforce, IQVIA), the nature of the migration work, and industry context (pharma).
Must haves
- 3-5 years experience with field CRM platforms
- Understanding of pharma field operations
- Knowledge of CRM data models and configuration
- Experience in CRM migration or system consolidation
- Experience in data mapping and field-level crosswalk creation
- Experience coordinating end-to-end data integration flows
- Exposure to UAT and quality assurance
Tools and skills
Nice to have: salesforce admin certification, veeva crm certification, clm, approved email.
About the company
Novartis is a major global pharmaceutical company with a significant presence in India.
Posts mentioning Novartis India
Novartis project
Does anyone know about Novartis project (HPC Infra) is no longer in TCS or any HPC(High performance computing)project
I have offer from cognizant and EPAM, which should I join & my domain is Life Science in both
Cognizant offer - 26 lac (25.3 lac CTC + 70K Variable) & one lac joining bonus. Right now they're saying I'll have work flexibility but my friend's saying they'll say like this but after joining they may enforce you to follow 3 days Work from office. Note- ready to match EPAM offer but again variable will be there. EPAM Offer - 27.6 lac CTC + 40K Gratuity & one lac joining bonus Work from home flexibility Account - Novartis Note- But I heard negative reviews in recent days. But HR and manager said they hire me for tier1 client and project duration is long term. I'm eager to hear from current employees or former colleagues at both companies to gain insights into: * Work-life balance: How flexible are the work arrangements in reality? * Career growth: What are the opportunities for advancement and skill development in each company? * Domain expertise: What is the experience like working in the Life Sciences domain at Cognizant and EPAM, specifically with the Novartis account? Your feedback will be invaluable as I make this important career decision. Thank you for your time and insights.
Does anyone have an idea on Novartis work culture in IT field and the projects and hikes?