AI Chatbot Product Manager
Binance is hiring an AI Chatbot Product Manager to lead the planning, design, and delivery of their customer service bot platform. This role involves using big data and AI to optimize CS operations including corpus training, SOP design, and ticket management. You will collaborate with engineering and design teams to improve KPIs and user satisfaction. The position is based in Singapore with remote work arrangements available.
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Experience
Experience not specified
Function
Product Management
Work mode
Remote, Singapore
Company
Tier 1
What you will work on
Binance is hiring an AI Chatbot Product Manager to lead the planning, design, and delivery of their customer service bot platform. This role involves using big data and AI to optimize CS operations including corpus training, SOP design, and ticket management. You will collaborate with engineering and design teams to improve KPIs and user satisfaction. The position is based in Singapore with remote work arrangements available.
TAL's take
High-tier global crypto company with well-defined role in product management for AI/chatbot systems.
The role clearly defines ownership of CS bot platforms, specific responsibilities in AI-driven operational efficiency, and cross-functional collaboration.
Must haves
- Bachelor degree or above
- Product design experience in CS bot
- Strong communication skills
- Strong data analysis and user insight skills
- Excellent problem solving and analytical skills
About the company
Global leading cryptocurrency exchange and ecosystem.
Posts mentioning Binance
Coinbase, Binance, LCX
Is anyone working in the above-mentioned exchanges or knows someone working there. This would be very helpful.
Did some one face issues with Binance P2P lending? Need some information. Thankyou!
CZ steps down as Binance CEO, pleading guilty to anti money laundering charges
another one bites the dust :)