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Account Manager (Sales)

Gnani.aiMumbai, Maharashtra, IndiaPosted 18 May 2026

Gnani.ai is seeking an Account Manager to own the customer lifecycle and drive revenue through upselling and cross-selling. The role involves managing enterprise client relationships, minimizing churn, and coordinating with technical teams to ensure satisfaction. Candidates should have a background in SaaS and experience carrying sales quotas. The position requires frequent travel and onsite work in Mumbai.

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Experience

4+ years

Function

Sales

Work mode

Onsite, India

Company

Tier 2

What you will work on

Gnani.ai is seeking an Account Manager to own the customer lifecycle and drive revenue through upselling and cross-selling. The role involves managing enterprise client relationships, minimizing churn, and coordinating with technical teams to ensure satisfaction. Candidates should have a background in SaaS and experience carrying sales quotas. The position requires frequent travel and onsite work in Mumbai.

TAL's take

Quality 55/1004/5 clarityTier 2 company

Solid role at an established AI-focused B2B SaaS company with clearly defined commercial responsibilities.

The role is clearly defined as an Account Manager focused on renewals, upsells, and cross-sells with specific SaaS domain context.

Must haves

  • 4+ years of work experience as a Customer Success or Key Account Manager
  • Quota carrying experience
  • Ability to communicate and foster positive business relationships
  • Experience in dealing with large and mid size Enterprise customers
  • Experience working with diverse groups including developers and sales teams

Tools and skills

saascontact centre technical skillsapismiddlewareecosystems

About the company

Gnani.ai is an established conversational AI startup, representing a typical mid-stage product company.

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