Principal Specialist - Customer Data Contact
The Customer Data Contact Specialist at Pratt & Whitney operates in a hybrid capacity bridging data governance and global customer service. Responsibilities include resolving incomplete or non-compliant customer data through direct outreach and supporting aftermarket service inquiries. Candidates require strong communication skills and experience in customer support or call center environments. The role emphasizes maintaining high data accuracy standards within a 24/7 global operations framework.
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Experience
5-8 years
Function
Support
Work mode
Hybrid, India
Company
Tier 2
What you will work on
The Customer Data Contact Specialist at Pratt & Whitney operates in a hybrid capacity bridging data governance and global customer service. Responsibilities include resolving incomplete or non-compliant customer data through direct outreach and supporting aftermarket service inquiries. Candidates require strong communication skills and experience in customer support or call center environments. The role emphasizes maintaining high data accuracy standards within a 24/7 global operations framework.
TAL's take
Solid role at a globally recognized industry leader with clearly defined responsibilities.
The role is clearly scoped between customer service and data validation tasks.
Salaries at Pratt & Whitney
34.0 LPA average
Based on 1 Grapevine salary entries for Pratt & Whitney.
Other roles
6 - 8 years
34 LPA average
Range: 34 - 34 LPA
Must haves
- Bachelor's degree with 5-8 years experience or Master's with 5 years
- Experience in call center or customer support environment
- Ability to ask structured questions for data validation
- Excellent active listening and communication skills
- Customer-focused mindset
Tools and skills
Nice to have: data quality, compliance, governance.
About the company
Global aerospace leader but not a software-centric tech giant.
Posts mentioning Pratt & Whitney
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Snow White Star Slammed for Political Posts
- Rachel Zegler, star of Disney's 'Snow White,' faced criticism from producer Marc Platt's son, Jonah Platt, after the film's box office flop. - Jonah Platt accused Zegler of immature behavior and dragging personal politics into the film's promotion, impacting its success. - Zegler's controversial social media posts, including comments on President Trump and Palestine, reportedly led to tension with Disney executives. - The film, which cost $270 million to make, earned $88.6 million worldwide on its opening weekend, falling short of expectations. - Jonah Platt defended his father's actions, emphasizing the responsibility and accountability required in the entertainment industry. Source: [New York Post](https://pagesix.com/2025/03/26/entertainment/snow-white-star-rachel-zegler-labeled-narcissistic-by-film-producers-son-in-explosive-rant/), [The Sun](https://www.the-sun.com/entertainment/13878345/snow-white-producer-son-slams-disney-actress-rachel-zegler/)
Buying 100 Intel stocks @ $19
Patt Gelsinger is bullish on foundry Republican or Trump will help Intel PE ration is better now Should buy the dip? Any tips... PS - Usa market trader from 2015 Made huge profits in tech and semiconductors