Team Lead
Repaio Technology is seeking a Team Leader for their collections department in Bengaluru. The role involves managing a team of agents to hit targets, monitoring performance metrics like attrition and shrinkage, and maintaining reporting via Excel. Candidates must be fluent in Kannada, Tamil, and Telugu. This is an operational leadership role focused on NPA management and process efficiency.
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Experience
0-2 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Repaio Technology is seeking a Team Leader for their collections department in Bengaluru. The role involves managing a team of agents to hit targets, monitoring performance metrics like attrition and shrinkage, and maintaining reporting via Excel. Candidates must be fluent in Kannada, Tamil, and Telugu. This is an operational leadership role focused on NPA management and process efficiency.
TAL's take
Entry-level team leader role at a mid-tier company with clear, though standard, operational responsibilities.
The JD is very clear about the functional scope, reporting, and team management duties required.
Must haves
- Strong team handling and leadership skills
- Proficiency in Kannada, Tamil, and Telugu
- Strong knowledge of MS Excel and reporting
- Understanding of collections process, NPA, and attrition
- Ability to work under pressure and achieve targets
Tools and skills
About the company
Unfamiliar company in the fintech space, default mid-tier.