Implementation Specialist(Contract)
NAVEX is seeking an Implementation Specialist for an 18-month contract to manage customer implementations of their risk and compliance software. The role involves managing project timelines, configuring software, and providing training to North American clients. Candidates must have experience in customer-facing roles and proficiency with Microsoft Office and Salesforce. This is a hybrid position requiring on-site presence at least 2 days per week.
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Experience
2+ years
Function
Operations
Work mode
Hybrid, India
Company
Tier 2
What you will work on
NAVEX is seeking an Implementation Specialist for an 18-month contract to manage customer implementations of their risk and compliance software. The role involves managing project timelines, configuring software, and providing training to North American clients. Candidates must have experience in customer-facing roles and proficiency with Microsoft Office and Salesforce. This is a hybrid position requiring on-site presence at least 2 days per week.
TAL's take
Solid, well-defined implementation role at a reputable B2B SaaS company, though it is a contract position.
The JD is highly specific regarding responsibilities, contract duration, and the nature of the implementation work.
Must haves
- 2+ years in customer service, project management, or implementation
- Experience supporting North American customers
- Superior verbal and written communication skills
- Working knowledge of Microsoft Office and Salesforce
- Attention to detail and ability to work independently
Tools and skills
About the company
Established global software company specializing in risk and compliance, though not a top-tier household tech brand.
Posts mentioning NAVEX
Looking for Customer Support Role in Bangalore.
Openings available for Customer support at NAVEX. Interested candidates please ping me. 2+ years experience preferred. Immediate joiners only allowed.
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