Java Technical Support Lead - Remote Work
BairesDev is hiring a Java Technical Support Lead to manage their Incident Response Team and oversee support operations. The role involves building and coaching a team of engineers while establishing best practices for incident management and system reliability. Candidates must possess 5+ years of experience in Java development, support, and leadership. This position offers a 100% remote working model with global exposure to various client projects.
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Experience
5+ years
Function
Support
Work mode
Remote, unknown
Company
Tier 2
What you will work on
BairesDev is hiring a Java Technical Support Lead to manage their Incident Response Team and oversee support operations. The role involves building and coaching a team of engineers while establishing best practices for incident management and system reliability. Candidates must possess 5+ years of experience in Java development, support, and leadership. This position offers a 100% remote working model with global exposure to various client projects.
TAL's take
Solid tier-2 company, well-defined role requirements and seniority, though primarily an outsourcing-focused firm.
The JD clearly outlines the responsibilities for managing an incident response team, required YOE, and specific technical expectations.
Must haves
- 5+ years experience in Java development and technical support
- 5+ years experience as a Support Engineer in on-call teams
- Proven ability to build and lead high-performing technical teams
- Deep understanding of event-driven architecture and distributed systems
- Expertise in incident response frameworks and root cause analysis methodologies
- Strong experience working with RESTful APIs in production environments
Tools and skills
Nice to have: graphql, websocket, go, c++, sre practices, monitoring solutions, observability platforms.
About the company
BairesDev is a large software outsourcing firm with a global presence, falling into the established service company category.