Guest Services Agent, Service Express
The Guest Services Agent at The Westin Singapore handles guest requests and communication via telephone, email, and chat. Responsibilities include operating the switchboard, logging requests into the system, and providing information on property amenities. The role requires professional communication skills and the ability to work shifts onsite. This is an entry-level hospitality position.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
0-0 years
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
The Guest Services Agent at The Westin Singapore handles guest requests and communication via telephone, email, and chat. Responsibilities include operating the switchboard, logging requests into the system, and providing information on property amenities. The role requires professional communication skills and the ability to work shifts onsite. This is an entry-level hospitality position.
TAL's take
Stable role at a well-known international hotel chain, though with limited technical scope.
The JD clearly defines the operational duties and expectations for a guest services agent role.
Must haves
- Speak with clear and professional language
- Operate telephone switchboard
- Process guest requests and questions
- Log guest requests into computer system
- Follow company policies and procedures
- Professional appearance and etiquette
About the company
Global hospitality brand, well-established chain under Marriott International.
Posts mentioning Westin Hotels & Resorts
Deloitte Perks - Staycation @ Westin
Hi everyone, I heard Deloitte employees can book staycations at The Westin Hyderabad as part of the perks. Has anyone here actually availed it? What’s the process like to apply/claim it? Any restrictions or things to keep in mind? How was your experience (stay, food, service)? Also, are there any other lesser-known perks/benefits that Deloitte employees can take advantage of apart from the usual ones? Would love to hear from folks who’ve explored these. Thanks in advance!
8.5M Windows Devices Affected by CrowdStrike Outage, Says Microsoft
- Around 8.5 million Windows devices were impacted by a recent CrowdStrike outage, according to Microsoft VP David Weston. - This is the first official number released, revealing the global scale of the issue caused by a software update. - The outage affected critical sectors like banks, airlines, and rail networks, despite the relatively low percentage of affected devices. - Weston emphasized the broad economic and societal impacts, noting the use of CrowdStrike by enterprises running critical services. - Microsoft and CrowdStrike are collaborating on a scalable solution to accelerate recovery, involving AWS and Google Cloud. Source: Techcrunch
Tcs hr westing time
I have uploaded documents 45 days ago . After 45 days scheduled hr discussion call Now they are offering me current salary Zero hike and she is speeking very arrogance way. I said , I will not joining current salary, directly said okay we are cancelling your candidteure