Servicenow Expert- Agentic AI
Cognizant is hiring a Senior ServiceNow Developer to focus on Agentic and Generative AI within the platform. The role involves building intelligent workflows, integrating LLMs like Claude and OpenAI, and customizing ITSM solutions. Candidates must have strong JavaScript and ServiceNow scripting skills with extensive development experience. The position requires mentoring junior developers and ensuring best practices in an enterprise environment.
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Experience
6+ years
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
Cognizant is hiring a Senior ServiceNow Developer to focus on Agentic and Generative AI within the platform. The role involves building intelligent workflows, integrating LLMs like Claude and OpenAI, and customizing ITSM solutions. Candidates must have strong JavaScript and ServiceNow scripting skills with extensive development experience. The position requires mentoring junior developers and ensuring best practices in an enterprise environment.
TAL's take
Solid senior role at a major IT services firm with a clear focus on integrating modern AI capabilities into ServiceNow.
The role has a very clear focus: ServiceNow development combined with Agentic AI integration, with a specific stack and set of responsibilities.
Salaries at Cognizant
11.6 LPA average
Based on 2,123 Grapevine salary entries for Cognizant.
Engineering
0 - 2 years | Entry level
4 LPA average
Range: 2 - 11 LPA
Engineering
2 - 4 years | Associate
5 LPA average
Range: 2 - 19 LPA
Engineering
4 - 6 years | PA
10 LPA average
Range: 4 - 25 LPA
Engineering
6 - 8 years | L7
16 LPA average
Range: 5 - 32 LPA
Must haves
- 6+ years of ServiceNow development experience
- Strong JavaScript & ServiceNow scripting skills
- Exposure to Agentic AI, LLMs, prompt engineering
- Experience with REST APIs, JSON, OAuth
- Build & customize ServiceNow solutions (ITSM mandatory)
Tools and skills
Nice to have: servicenow certifications, aiops, azure, aws, itom, hrsd, csm.
About the company
Cognizant is a well-established global IT services company, falling into the tier 2 category for engineering roles.
Posts mentioning Cognizant
Cognizant revoked my offer without any notice
After being laid off from my first job, I tried to get a job everywhere and somehow landed an offer from Cognizant for ‘Engineer Trainee’ role in Bangalore on March 4th. I accepted the offer letter right away and provided all my details, but my Onboarding application wasn't being accepted because of a mismatch in my college name with my grade card. I tried to enter the full name of my College and the portal kept on rejecting it, forcing me to select from the list they gave. I reached out to the Support team on March 10, and they asked me to wait for 2-3 days. In the meantime, my date of joining was shared with me i.e. on March 18, so I moved to Bangalore 4 days ago. The day I moved to Bangalore, I rushed to the Cognizant Office with all my documents to have them verified in person and also notify them that I was ready to join. But the HR was working from home and I have no contact other than their email support. I kept on checking every day but my college name wasn't added to the list. I reached out to them on March 15 and March 17 and even on the date of my joining, March 18, the issue wasn't resolved. Hence, my application wasn't accepted by them. But then I received an email stating that my DOJ will be updated after they fix the issue in 2 days. I was relieved and hoped that it'd probably be fixed. Today's March 20, and the first thing I checked was whether my college name was added to the list or not. But as soon as I logged into the portal, my entire world was shattered as my offer was revoked. I checked my mailbox, and there was nothing about offer revocation. I accepted the offer on March 4th; I provided all the details, and I even asked them to help me out with the college name issue, but in the end, I am back to being jobless. Being an older son in my family, I feel like shit right now. I somehow snagged an offer to help support my family, and yet it was revoked. Cognizant's support team, too, isn't responding. What should I do? Please help.
Cognizant Review
Is cognizant a good company to join with 5 years of experience?
Cognizant Referral Required!!
Hi Everyone, Is anyone here currently working at Cognizant as an HR? If so, could you please refer me for a Salesforce Developer role at the company? Feel free to comment below, and I'll reach out to you via DM. Thank you in advance for your support!