Customer Service Specialist (Fresh Diploma/ University Graduate Opportunity)
TDCX is hiring a Customer Service Specialist to join their global business process outsourcing team. The role focuses on delivering exceptional customer support through phone and email channels, identifying customer needs, and driving issue resolution. The candidate will work in a supportive environment with training and career development opportunities. This position is ideal for recent graduates seeking to launch their careers in a fast-paced environment.
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Experience
0-1 years
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
TDCX is hiring a Customer Service Specialist to join their global business process outsourcing team. The role focuses on delivering exceptional customer support through phone and email channels, identifying customer needs, and driving issue resolution. The candidate will work in a supportive environment with training and career development opportunities. This position is ideal for recent graduates seeking to launch their careers in a fast-paced environment.
TAL's take
Stable BPO role suitable for fresh graduates, but limited technical growth and generic customer service scope.
The JD clearly defines the customer service responsibilities and target profile, though the tech stack is non-existent.
Must haves
- Recent university or polytechnic graduate
- Strong verbal and written communication skills
- Problem-solving attitude
- Ability to multitask
- Customer-focused mindset
About the company
Global business process outsourcing company with large-scale operations.