Associate - Patient Experience
The Patient Experience Associate at Manipal Hospitals will be responsible for supporting initiatives to enhance the overall patient journey. Core responsibilities include monitoring service quality through rounds, collecting and analyzing patient feedback, and addressing service gaps across departments. The role requires strong interpersonal and stakeholder management skills to ensure a positive, patient-centric experience. This position works closely with clinical, operations, and nursing teams.
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Experience
Experience not specified
Function
Healthcare Services
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Patient Experience Associate at Manipal Hospitals will be responsible for supporting initiatives to enhance the overall patient journey. Core responsibilities include monitoring service quality through rounds, collecting and analyzing patient feedback, and addressing service gaps across departments. The role requires strong interpersonal and stakeholder management skills to ensure a positive, patient-centric experience. This position works closely with clinical, operations, and nursing teams.
TAL's take
Solid tier-2 healthcare institution with a clearly defined operational scope in patient experience.
The JD is crisp and clearly outlines the responsibilities for patient feedback monitoring and operational support within a clinical environment.
Salaries at Manipal Hospitals
10.8 LPA average
Based on 2 Grapevine salary entries for Manipal Hospitals.
Sales
16 - 18 years | B1
14 LPA average
Range: 14 - 14 LPA
Other roles
16 - 18 years | B1
7 LPA average
Range: 7 - 7 LPA
Must haves
- Strong communication and interpersonal skills
- Patient-centric approach and service orientation
- Ability to analyze feedback and identify service improvements
- Coordination and stakeholder management skills
- Basic reporting and data analysis capabilities
About the company
Large, well-established hospital network in India with a strong reputation in the healthcare sector.
Posts mentioning Manipal Hospitals
Seeking Advice
Hi , My brother is a 2016 mechanical graduate he took 6 years to prepare for different government jobs and finally landed at HDFC where he has to go through a 1 year mba program from Manipal University, He completed his mba did his job for 1 year and realised he is not a good fit for a Sales job . He then started his IT career and worked in an IT organisation for 1 year then got an offer from another hence resigned from the current one , the new organisation revoked offer as the job market started getting bad bad , he is working as an intern in a startup now , and looking for job simultaneously , he is getting selected in tech round but in HR round getting rejected because of this gap , please suggest how to overcome this issue and if there is any referal or job opportunity please do let me help with the same.
Pharmeasy sale to Manipal Group of Hospitals
After acquiring Thyrocare, Marg, Aknamed, Medlife and few more, is set to get acquired by Manipal
Which university provides a distance MBA degree which has some value. Thinking of Manipal Jaipur. Looking for Project Management