Senior Shared Services Coordinator - HR Services | US EST
This role at Cornerstone OnDemand focuses on optimizing HR service delivery and operational processes within a global framework. The coordinator will manage ServiceNow HR workflows, develop knowledge base content, and oversee data-driven reporting to support HR operations. Success requires deep proficiency in ServiceNow, process mapping, and project tracking tools in a hybrid setting. The position balances local execution in India with global collaboration requirements.
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Experience
4+ years
Function
Human Resources
Work mode
Hybrid, India
Company
Tier 2
What you will work on
This role at Cornerstone OnDemand focuses on optimizing HR service delivery and operational processes within a global framework. The coordinator will manage ServiceNow HR workflows, develop knowledge base content, and oversee data-driven reporting to support HR operations. Success requires deep proficiency in ServiceNow, process mapping, and project tracking tools in a hybrid setting. The position balances local execution in India with global collaboration requirements.
TAL's take
Solid role at a well-established global SaaS firm with clear operational responsibilities and system-specific requirements.
The JD provides a highly detailed breakdown of responsibilities across process excellence, system management, and reporting.
Salaries at Cornerstone OnDemand
26.5 LPA average
Based on 2 Grapevine salary entries for Cornerstone OnDemand.
Other roles
10 - 12 years
26 LPA average
Range: 22 - 31 LPA
Must haves
- 4 years of experience in HR operations or service delivery
- Hands-on experience with HR shared services
- Experience with ServiceNow HR Service Delivery
- Advanced Excel skills including pivot tables and formulas
- Experience with Lucidchart for process mapping
- Experience with Asana for project tracking
Tools and skills
Nice to have: nowassist.
About the company
Established global B2B SaaS company, but does not meet the specific criteria for global or India-based Tier 1 eng-heavy unicorns.
Posts mentioning Cornerstone OnDemand
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I want to SWITCH
Role: Associate Analyst/ Analyst/ Junior Data Engineer Exp: 1 year exp. Tools: Power BI, Databricks, AWS cloud, Snap.Py , Confluence, Visier, Cornerstone, ServiceNow Languages: Python, C++, SQL Industry: Pharma Consulting, Pharma analysis, Human Capital Analysis Currently based in Delhi, INDIA Would love for opportunities outside India Do not judge, I am just ambitious.
Hi Guys my friend is stuck on Cornerstone core system exam. Need tips to pass it.
Hi guys my friend is stuck on Cornerstone Core System Exam. She tried multiple time bit couldn't make it. If anyone have any idea how to pass this exam please help her out.